Kapcher may collect and use the following kinds of information:
Information about your personal details may be collected from you in a variety of ways, including but not limited to: when you interact with Kapcher electronically or in person; when you access Kapcher’s website; and when Kapcher provides services to you.
Kapcher may use your personal information to:
Kapcher will not disclose personal information about you, unless it is required, incidental or otherwise related to the primary purpose of providing services to you. However, Kapcher may disclose your personal information to its business partners who can assist them to provide services to you as a customer. Kapcher in its sole discretion, may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
It is important that you advise Kapcher of changes to your personal information that you have provided to Kapcher as it is essential that your personal information is accurate, complete, and up-to-date in order for Kapcher to provide services to you. Kapcher uses reasonable technical precautions and has implemented business processes to protect your personal information from misuse, loss, unauthorised access, modification and disclosure. However Kapcher is not liable for any unauthorised access to this information. Kapcher will take all reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for the purposes of providing our services to you and where Kapcher is not required to retain that information by law.
As a potential customer, you are responsible to ensure that the information you provide to Kapcher is accurate, complete and up-to-date. By request, you may contact Kapcher and ask to know what sort of personal information is held about you, for what purposes, and how it is collected, held, used and disclosed. By request, you may access your personal information by contacting Kapcher at firstname.lastname@example.org. Kapcher reserves the right to charge a reasonable administration fee for this access. Kapcher in its sole discretion, may consider that there is a sound reason under the Privacy Act, Freedom Of Information Act or other relevant law to withhold personal information, or not make the requested changes.
Kapcher will not use unique identifiers (i.e. numbers or letters used to identify individuals uniquely) unless it is necessary to carry out its services to you efficiently.
Kapcher will transfer personal information to someone who is in a foreign country where:
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by Kapcher only for the primary purpose for which it was obtained; for a secondary purpose that is directly related to the primary purpose; with your consent; or where required or authorised by law.
A complaint should identify whether it is about:
Kapcher values your opinions and takes complaints very seriously. Upon receiving written notice of your complaint about privacy, Kapcher will respond quickly to advise you of the outcome following its enquiring into the same. You will also be invited to respond to its outcome. If a response is received, Kapcher will assess it and advise if it has changed its view. If you are unsatisfied with the final outcome, Kapcher will advise further options including, if appropriate, making a complaint with the Office of the Australian Information Commissioner.
No partnership or agency
Governing Law & Jurisdiction